Leader in Electronic Contract Manufacturing in the Pacific NW for over 30 years

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Careers

Careers in electronic contract manufacturing

Cascade Systems Technology is always on the lookout for talented individuals with experience in all aspects of electronic contract manufacturing. Our team is comprised of several departments such as box build manufacturing, test, PCB assembly, surface mount and many more, all with considerable talent and skill.

We pride ourselves on hiring and retaining employees and producing top-of-the-line electronic products.

Join the CST Team

Please check out the following open position(s):

SMT Machine Operator (Full-Time)

POSITION SUMMARY:

 This position is responsible for programing and running the Surface Mount Machines according to the documentation pack. All work submitted to QC must be in accordance with IPC-610 Class 2 standards unless otherwise specified. The shift for this position is 6am-2:30pm with flexibility to work overtime, is desirable.

ESSENTIAL FUNCTIONS:

 Ensure receipt of proper documentation prior to starting work.

  • Perform kit audits.
  • Operate P&P equipment in production mode.
  • Set up and operate screen printers.
  • Verify feeder setup and load feeders.
  • Complete all SMT paperwork as required.
  • Test and record ESD check as required.
  • Follow weekly build/ship and production schedule for the department via immediate supervisor/team lead and inform immediate supervisor/team lead if schedule will not be met.
  • Ensure receipt of proper documentation and make sure you have a strong understanding of project prior to starting work.
  • Review NPI product build assembly drawings for questionable information and review areas of concern with supervisor/lead prior to prepping kit.
  • Ensure that SMT machines are operating and performing appropriately and check for shortages. Inform supervisor immediately if there are any problems with machines.
  • Communicate any quality issues to immediate supervisor/team lead within fifteen (15) minutes of finding.
  • Perform daily, weekly, monthly etc. preventative maintenance as required/assigned.
  • Redline and communicate any documentation discrepancies to immediate supervisor.
  • Only work on equipment for which training has been completed.
  • Ensure your production area is clean and maintained.
  • Prerequisite and perform Surface Mount Operator II
  • Perform basic P&P equipment programming and de-bugging tasks.
  • Prepare boards for thermal profiling,
  • Perform x-ray inspection as required via x-ray operator.
  • Start up, power on and power down all Surface Mount lines in the department.
  • Perform/submit SMT First Article.
  • Set up SMT machine P&P programs.
  • Set up SMT reflow oven programs.
  • Handle solder paste accordingly per the Doc Pack.
  • P&P machine program Feeder set up.
  • Perform daily, weekly, monthly etc. preventative maintenance as required/assigned.
  • Instruct, train and monitor SMT Machine Operator Level 1 as required by direct supervisor.
  • Surface Mount Operator III
  • Program first time builds (NPI) on assigned P&P machine.
  • Create predicted reflow oven profile.
  • Operate stencil and assembly batch washer as required.
  • Knowledge as to where to turn on/off air compressor.
  • Perform daily, weekly, monthly etc. preventative maintenance as required/assigned.
  • Other duties as assigned.

 AREAS OF RESPONSIBILITY

  • Adhere to all company policies and procedures.
  • Act as a member of the Surface Mount team and attend and actively participate in production shipping white board meetings and other meetings as requested.
  • Follow chemical, MSDS and ESD procedures.
  • Must follow all safety requirements, promptly report safety accidents and illnesses, and report potential safety issues, concerns and situations to supervisor.
  • Stay abreast of current industry technology, trends and knowledge and provide to the Company by sharing this information with the Company.

QUALIFICATIONS:

  • High school diploma or equivalent.
  • Two (2) years established work experience, preferably in a manufacturing or computer component environment.
  • Good communication skills and ability to establish and maintain positive and effective communications with other team members, customers, vendors and other third parties.
  • Good oral communication skills.
  • Must be able to read and comprehend assembly and build instructions and other written material.
  • Excellent attention to detail.
  • Must be able to learn and work with LEAN working methods and processes.
  • Ability to work in a fast pace environment with attention to detail.
  • Ability to identify all components and component part numbers.
  • Must comply with standards set by International Traffic in Arms Regulations (ITAR) and be free from federal warrants and must not be on any Federal watch list.
  • Ability to learn and follow ISO 9000 process.
  • Familiar with and ability to use MS Office (Word, Excel, PowerPoint) and ability to learn and utilize other Company software.

PHYSICAL REQUIREMENTS:

  • Frequent standing, walking and sitting.
  • Occasional stooping or crouching.
  • Occasional lifting and carrying up to 10 pounds.
  • Frequent use of hands and repetitive motion tasks.
  • Must be able to work at computer or workstation for extended periods of time.
  • Must be able to see and accurately delineate between various colors.
  • Ability to see and identify very small computer components.

Account Manager/Outside Sales

POSITION SUMMARY

This role will focus primarily on Account Management of current CST customers and a portion of the time on Outside Sales. This may change based on needs of the Company and the role requires a flexible individual with the ability to change priorities.

The position is responsible for customer retention, driving customers through the sales cycle and expanding sales to both new and existing clients. This includes but is not limited to collaborating with internal departments and managing the sales process from conception to beyond delivery, establishing and maintaining customer relationships and acting as client escalation contact in conjunction with management.

The overall goals of this position are to support Company growth through developing and maintaining strategic and meaningful relationships with clients and become the go-to person throughout the sales process for both the external client and internal stakeholders from inception. Additionally, this position will be responsible for growing sales with existing accounts and manage the sales process from beginning to end to ensure orders are fulfilled on time and exceeding customer expectations.

ESSENTIAL FUNCTIONS

  • Respond to client inquiries including potential business such as RFQs in an accurate and timely manner.
  • Utilize company software to gather technical data on incoming assemblies for quoting team and participate in generating accurate quotes.
  • Interface with internal teams and customers and get customer orders completed to full customer satisfaction.
  • Prospect and close relationships with key target clients.
  • Negotiate and close sales. Conduct follow ups with customers upon completion to assess customer satisfaction and future needs.
  • Identify potential new sales opportunities and establish relationships to develop new sales for the company that meet the company’s target client profile.
  • Compile prospective customer list and follow up on all generated sales leads.
  • Work with the documentation team to generate technical assembly instructions.
  • Generate machine programs for pick and place machines.
  • Drive resolution of assembly questions from the production team.
  • Engage in regular dialogues with customers to Identify new revenue opportunities. Will be expected to also grow sales at existing accounts.
  • Grow sales at existing accounts and act as key point of contact delivering an extraordinary customer experience.
  • Develop and maintain strategic client relationships allowing the company to identify and develop new revenue opportunities and increase retention rate.
  • Manage the sales and client communication process. This includes communicating with clients and internal departments regarding projected due dates, troubleshooting and problem solving various delivery and other issues to ensure deadlines are met and overall creating a seamless client experience.
  • Provide comprehensive support and interface to internal departments to ensure client experience is delivered as expected and within projected deadline.
  • Collaborate with management to prepare sales projections for the fiscal year and measure results.
  • Utilizing Made2Manage, maintain critical records and documents related to sales operations.
  • Update and manage the sales forecast projections and meet with management team on a regular basis to provide updated information.
  • Facilitate and conduct on-site tours as requested using key employees to assist in providing an excellent customer experience.
  • Respond to customer related assembly questions from the production team.
  • Identify potential new sales opportunities and establish new relationships to develop new sales for the company that meet the company’s target client profile.
  • May visit client locations as requested.
  • Utilize company software to gather technical data on incoming assemblies for quoting team.
  • Work with the documentation team to generate technical assembly instructions.
  • Generate machine programs for pick and place machines.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s degree.
  • 7-10 years’ experience in a similar role with 2-3 years minimum within the EMS industry.
  • Excellent communication skills and ability to establish and maintain positive and effective communications with other team members, customers, vendors and other third parties.
  • Strong written and oral communication skills.
  • Must comply with standards set by International Traffic in Arms Regulations (ITAR) and be free from federal warrants and must not be on any Federal watch list.
  • ISO 9000 familiarity required.
  • Familiarity with ERP Systems.
  • Proficient in MS Office (Word, Excel, PowerPoint) and ability to learn and utilize other Company software.
  • Some travel required.

PHYSICAL REQUIREMENTS

  • Frequent standing, walking and sitting.
  • Frequent lifting and carrying up to 10 pounds.
  • Occasional lifting and carrying up to 20 pounds.
  • Must be able to work at computer or desk area for extended periods of time.
  • Must be able to use a computer and see color.

 

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